Notation based on the Act on Specified Commercial Transactions
Distributor: Super Planning Co. , Ltd.
Representative Responsible President: Yoshinari Kamiya
Location: 1937 Urinouchi-cho, Naka-ku, Hamamatsu City, Shizuoka Prefecture 430-0854
Email address: mrfriendly@sp-co.co.jp
Sales price: The sales price will be the displayed amount (including consumption tax).
In addition, a separate delivery fee may be charged. Shipping charges will be billed at the time of payment.
Payment method and timing: After confirming your order, it will be shipped within 10 business days. If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.
Product delivery time: Please specify the delivery date and time within 7 days from 5 days after the order date. If there is no specification, it will be shipped as soon as possible. In addition, it is not possible to specify the date and time for overseas shipping, personal order products, and reserved products. note that.
Product delivery method: It will be delivered by our designated shipping company.
About returns, defective products, and cancellations: We cannot accept returns or exchanges, etc., due to the customer's convenience or after the product has been shipped. We also cannot accept returns after use.
In the unlikely event that the product you received is damaged or soiled, please contact us by email. In the case of defective products, our shop will bear the shipping costs for returning or exchanging. Other charges will be borne by the customer.
Please understand that we cannot accept returns for products that have been delivered for more than 7 days, either in the event of an error on our part or in the case of a return due to the customer's own circumstances.
Also, please note that we cannot accept returns or exchanges for products that have been damaged or soiled by the customer.
Return period: Please contact us by email within 7 days after receiving the product. We will contact you with the return address and return method.